Privacy Policy

Last updated: June 18, 2026

Auto Renu ("we," "us," or "our") operates autorenu911.com. This privacy policy explains how we collect, use, and protect your information when you use our website or contact us for auto glass services.

Information We Collect

Information you provide directly:

• Name and contact info (phone, email) when requesting a quote or scheduling service
• Vehicle information (year, make, model, VIN) for service purposes
• Insurance information (carrier, policy number) for filing claims on your behalf
• Location or address for mobile service scheduling

Information we automatically collect:

• IP address and browser/device type for security and analytics
• Pages visited and time on site
• Referral source

How We Use Your Information

• To provide auto glass services and schedule mobile appointments
• To file and process insurance claims (only with your authorization)
• To contact you about your service appointment
• To improve our website and services

Information Sharing

We do not sell your personal information. We share only as necessary:

• With your insurance carrier to file claims (with your authorization)
• With glass suppliers for parts sourcing (vehicle info only)
• With payment processors (PCI-compliant)
• As required by California law or valid legal process

California Privacy Rights (CCPA)

California residents have the right to: (1) know what personal information we collect, (2) request deletion, (3) opt out of sale of personal information (we do not sell it), (4) non-discrimination for exercising privacy rights. Contact us at 1-800-684-3629 or Auto Renu, Walnut Creek, CA 94596.

Data Security

We use industry-standard security measures. Insurance and payment data are handled through secure, encrypted channels. Data is retained only as long as necessary for service and legal compliance.

Cookies

We use minimal cookies for basic site functionality and analytics only. No advertising tracking cookies. You may disable cookies in your browser without affecting core site functionality.

Contact Us

Phone: 1-800-684-3629 · Website: autorenu911.com · Address: Walnut Creek, CA 94596